Terms and conditions

This translation is provided for information. The French version prevails.

Version of 29 September 2026

Article 1 · Purpose and scope

These terms govern the services provided by Heverly Studio, trade name of Mathyssa Dorsainvil Potier, sole trader (EI), 60 rue François 1er, 75008 Paris, France, RCS Paris 884 699 596 ("Heverly Studio"), to business clients ("the Client"). They apply to every order and take precedence over any other document unless otherwise agreed in writing. The services include website creation, monthly maintenance and additional services (visuals, logo, advertising, social media, consulting).

Article 2 · Quote and order

Each project receives a free quote, valid for 30 days. The order becomes binding once the Client returns the signed quote and pays the deposit set out in Article 5. Any service not included in the quote will be subject to an additional quote.

Article 3 · Process and timelines

Stated timelines (for example "live in as little as 5 days" for the Essential offer with the express option) start once the deposit and all required content have been received: texts, photos, logo, access details and information. Any delay by the Client in providing these items or in giving approvals postpones delivery accordingly, without liability for Heverly Studio.

Each website includes two rounds of revisions. Further requests, or changes to the approved structure, are charged separately with the Client's agreement.

Abandonment or suspension of the project. If the Client withdraws from the project during production, or provides no feedback or content for more than 60 days despite a written reminder, the project is considered abandoned. Heverly Studio will then invoice the work already completed, in proportion to progress and based on the quoted price, minus the deposit paid. The deposit is retained by Heverly Studio in all cases. Work already produced is handed over to the Client only after this invoice has been paid.

Article 4 · Delivery and approval

The website is presented to the Client before going live. The Client has 7 days to send comments. If no comments are received within this period, or once the site goes live at the Client's request, the website is deemed approved.

Article 5 · Prices and payment

Prices are stated in Swiss francs (CHF). No VAT applicable (TVA non applicable, art. 293 B du CGI).

• Website creation: 20% deposit on ordering, the remaining 80% on delivery, before going live.
• Maintenance: payable monthly in advance, from the go-live date.

Invoices are payable within 10 days. Late payment automatically incurs penalties equal to three times the French statutory interest rate, plus a fixed recovery fee of 40 euros, in accordance with Article L441-10 of the French Commercial Code. Heverly Studio may suspend its services, including going live or maintenance, until full payment is received.

Article 6 · Monthly maintenance

Depending on the chosen plan, maintenance includes hosting, security, backups, updates and the amount of changes included in the offer. Unused change hours cannot be carried over to the following month.

Maintenance has no minimum commitment. Either party may cancel it at any time by email; cancellation takes effect at the end of the current month. Months already paid are not refunded.

When three months of maintenance are included free with a new website, they start on the go-live date and are neither refundable nor exchangeable for cash.

Upon cancellation, Heverly Studio will, on request and within 30 days, provide the Client with the website files and reasonable assistance in moving it to the host of their choice. After the end date, the website is no longer hosted or maintained by Heverly Studio.

Article 7 · Intellectual property

Once the website has been paid in full, the Client owns the website created for them: design, texts written for them and specific content. Heverly Studio retains ownership of its tools, methods, generic elements and reusable code, and grants the Client a right to use them for the website concerned.

The Client guarantees that they hold the rights to any content they provide (texts, photos, logo) and releases Heverly Studio from any liability in this respect.

Unless the Client objects in writing, Heverly Studio may showcase the website in its portfolio and on social media, and add a discreet "Website by Heverly Studio" credit in the footer.

Article 8 · Client obligations

The Client agrees to provide accurate information and lawful content, to respond within a reasonable time and to appoint a contact person. The Client remains responsible for the content published on their website and for their own legal obligations (legal notice, terms of sale, protection of their own customers' data).

Article 9 · Liability

Heverly Studio is bound by an obligation of means, not of result. It cannot be held liable for indirect damage (loss of revenue, customers or data), or for interruptions caused by hosting providers, third-party services, networks or force majeure. In any event, its liability is limited to the amount paid by the Client for the service concerned over the previous 12 months.

Article 10 · Personal data

When Heverly Studio processes data on the Client's behalf (for example, contact forms on their website), it acts as a processor: it processes this data only on the Client's instructions, ensures its confidentiality and security, and does not keep it beyond the assignment.

Article 11 · Force majeure

Neither party is liable for any delay or failure caused by force majeure. If the event lasts more than 30 days, either party may terminate the service in progress without compensation.

Article 12 · Governing law and disputes

These terms are governed by French law. In the event of a dispute, the parties will first seek an amicable solution. Failing this, the dispute will be brought before the competent courts of Paris.